Rules, purchases & support

How a purchase works

Choose a pull pack and then Cats or Dogs: $5 USD adds five pulls, $9 USD adds 12 pulls, or $19 USD adds 30 pulls. The $19 pack has the lowest price per pull. Only a confirmed payment adds the selected pack’s pulls to that team. It is a one-time payment, not a subscription. Start checkout from the game so your purchase can be matched to your team and browser receipt.

Shared rounds last one hour and reset together for everyone. When hourly rounds first launch, any 30-minute round already in progress finishes on its existing timer; the following rounds last one hour. Pulls count in the round active when our server receives and verifies Stripe’s payment confirmation. If checkout or confirmation crosses a round’s deadline, the pulls count in the next active round. Returning from checkout alone does not add pulls.

The team with the higher confirmed score wins the virtual trophy; equal scores are a tie. Scores and past results can be adjusted after a refund or dispute. Practice against the CPU is free and separate: one 60-second attempt every 24 hours in this browser. The limit starts when you press Start, not when you open the controls. You can pause and resume that same attempt, but ending it or refreshing after starting does not give another attempt. CPU activity does not affect the paid shared arena.

Payment problems and refunds

If you were charged but cannot see your pulls, do not keep paying to retry. Contact support with the approximate payment time and your Stripe receipt or game order reference. Never send your full card number or security code. We will investigate delivery problems and arrange correction or a refund where appropriate. Your statutory consumer rights are unaffected.

Refunded or disputed purchases can be removed from the score. A successful refund of any part of a pack removes all pulls granted by that pack: five, 12, or 30, depending on the purchased pack. Losing a round is part of the game, not a delivery failure.

Privacy

Stripe processes checkout and payment details. This game does not receive or store your full card number. We store the selected team, payment and order references, confirmation time, round, and payment outcome to deliver purchases and prevent duplicate scoring. Stripe and Cloudflare also process information to operate and secure their services.

An essential browser cookie links your browser to its recent purchases. Clearing cookies or switching browsers can hide that receipt history; it does not remove confirmed pulls from the shared score. Sound preferences, other game settings, and the timestamp of your last free practice start may be stored locally in your browser. The practice limit uses this site’s local browser data, not an account. It does not carry across browsers or devices and cannot survive cleared site data.

Sharing an invitation is optional. The game does not automatically post to your social accounts or contact your friends.

Contact

Cats vs Dogs customer support: [email protected].